Shipping Policy

AT STORMYJAY, WE UNDERSTAND THE IMPORTANCE OF A SEAMLESS SHIPPING EXPERIENCE
From timely deliveries to transparent shipping rates, we strive to make your shopping journey with us as smooth as possible.

IMPORTANT SHIPPING AND INVENTORY DETAILS
Please be aware: Due to our collaboration with multiple suppliers, stock levels may not always be completely accurate. Additionally, if you ordered several items, your shipments may arrive at different times. For the most up-to-date information on your order, please contact us at info@stormyjay.com.

INTRODUCTION TO STORMYJAY
STORMYJAY is your go-to destination for the latest fashion trends and must-have pieces. We value our customers and aim to provide not only quality products but also exceptional service, including a hassle-free shipping process.

IMPORTANCE OF SMOOTH SHIPPING
Efficient shipping is crucial in the world of online shopping. It impacts customer satisfaction, repeat business, and overall brand reputation. At STORMYJAY, we recognize this significance and work diligently to ensure smooth shipping operations.

When you place an order with STORMYJAY, our standard processing and shipping time is 2-5 business days. This efficient turnaround ensures that your fashion finds are on their way to you promptly. You can expect to receive your order within 7 to 16 days from the date it was placed, excluding weekends. In fact, 80% of orders will be delivered in 12 days or less. Feel free to start planning your stylish looks!

SPECIAL ATTENTION
We currently do not ship to P.O. Boxes or APO/FPO addresses. Please provide a detailed and valid shipping address when placing the order. At STORMYJAY, we understand the importance of a seamless shipping experience for our customers. From timely deliveries to transparent shipping rates, we strive to make your shopping journey with us as smooth as possible.

FACTORS AFFECTING DELIVERY TIMES
Delivery times may vary based on location and the shipping method selected during checkout. Factors such as peak seasons or unforeseen circumstances can also influence delivery schedules. We strive to keep you informed of any potential delays.

SHIPPING FEES CALCULATION
Shipping fees at STORMYJAY are calculated at checkout based on your chosen shipping method and delivery destination. Our goal is to offer competitive and transparent shipping rates, ensuring that you know exactly what to expect when finalizing your purchase.

SPECIAL NOTE
As a dropshipping company, we're dedicated to providing you with quality products sourced from trusted suppliers around the globe. We understand the importance of a seamless shipping experience for our customers. From timely deliveries to transparent shipping rates, we strive to make your shopping journey with us as smooth as possible.

Efficient shipping is crucial in the world of online shopping, impacting customer satisfaction, repeat business, and overall brand reputation. At STORMYJAY, we recognize this significance and work diligently to ensure smooth shipping operations.

TRANSPARENCY IN SHIPPING RATES
We believe in transparency when it comes to shipping rates. By providing clear information on how shipping fees are calculated, we aim to eliminate any surprises and make the shopping experience delightful for you!

CANCELLATION POLICY: ORDERS IN TRANSIT
Once an order has been shipped and is in transit, cancellation requests cannot be accommodated. This policy is established to ensure efficiency and fairness in our operations and to maintain a seamless experience for our customers.

ORDER PROCESSING
Upon receipt of an order, our team immediately begins processing it to ensure timely delivery. This includes picking, packing, and dispatching the items for shipment.

SHIPPING PROCESS
Once an order has been processed, it is handed over to our shipping partners for delivery. At this stage, the order is considered in transit.

INABILITY TO CANCEL
Due to the nature of shipping logistics, it becomes impractical to intercept or cancel orders once they are in transit. Our shipping partners operate on strict schedules and routes, making it difficult to make alterations once the package is en route.

COMMITMENT TO SERVICE
We are committed to providing excellent customer service and strive to accommodate requests to the best of our ability. However, once an order has left our facility, our ability to modify or cancel it is limited.

RETURNS AND REFUNDS
In the event that a customer wishes to cancel an order that is in transit, we encourage them to wait until the package arrives and then proceed with our standard returns process. Once the package is received, customers can initiate a return request according to our return policy for a refund or exchange.

EXCEPTIONAL CIRCUMSTANCES
In rare cases of extreme necessity or emergency, we encourage customers to reach out to our customer service team immediately. While we cannot guarantee cancellation, we will assess each situation on a case-by-case basis and determine the best course of action.

COMMUNICATION
We understand that unforeseen circumstances may arise, and communication is key. Customers are encouraged to reach out to our customer service team as soon as possible if they have any concerns regarding their order.

TRANSPARENCY
We are transparent about our policies. This cancellation policy is communicated and available on our website for reference.

DUTIES & TAXES
We have no control over country-specific tariffs or duties that may be imposed on your order by your government. The purchaser or recipient of the shipment is responsible for paying all these taxes and duties.

By placing an order with us, customers acknowledge and agree to abide by this cancellation policy. We appreciate your understanding and cooperation in ensuring a smooth and efficient ordering process. If you have any questions or concerns regarding this policy, please don't hesitate to contact our customer service team for assistance.